1. Create or recover your account
New users can complete onboarding. Returning users should use the login path first so blocker settings and preferences sync correctly before setup continues.
Use this page as the launch-stage support hub: blocker setup, permission expectations, rep flow basics, and where to go if something feels off.
New users can complete onboarding. Returning users should use the login path first so blocker settings and preferences sync correctly before setup continues.
The product only governs the apps a user intentionally selects. If an app is not selected, the blocker should not treat it as part of the unlock flow.
Blocking requires operating-system support. On Android that may include accessibility-related setup. On iPhone it follows Appleās Screen Time authorization model.
Open one of the selected apps with zero available time. The product should route into the branded lock flow instead of feeling broken or ambiguous.
The unlock should grant minutes, return the user to the requested app, and relock again automatically once the budget ends.
The in-app guide exists so users can revisit the important controls later without guessing what each tab or switch is supposed to do.
If setup still does not behave correctly, go to Contact and include the device, platform, app you tried to block, and the exact moment the flow broke.